Ever have questions about a product you see at Amazon that aren't addressed or easily found in the description or customer reviews? Well, now Amazon is tapping into AI to try to respond to your ...

Amazon has announced “Customers Ask Alexa”, which is a subtle and creative way to serve ads to customers who ask questions to the virtual assistant. Brands will be able to answer common queries.

Amazon is testing an artificial intelligence tool that lets shoppers ask questions about a specific product. The feature could keep shoppers from scrolling through pages of reviews or reading through ...