So RBS and Nat West have been fined £2.8 million for mishandling customer complaints. This may not come as a surprise to any of the customers who complained but does prompt the obvious question – why ...

Let’s say, your medical device business has received a complaint from a customer. It happens to all medical device manufacturers and the complaint can range from the relatively minor to severe with ...

DUBLIN--(BUSINESS WIRE)--The "Medical Devices: Developing Effective Post Market Surveillance and Complaint Handling Systems Course" training has been added to ResearchAndMarkets.com's offering. This ...

The latest figures from the Financial Conduct Authority should serve as a wakeup call for the banking industry. In the first half of 2025, UK financial services firms received 1.85 million complaints ...

At a review meet, officials were told to avoid superficial closure of complaints, submit timely reports, and monitor pending ...

Public confidence in Pakistan’s banking sector relies not just on secure transactions, but on professional conduct and effective complaint resolution. When banks fail internally, the consequences ...