NGN Advisory Founder and CEO Rajat Sharma discusses the scope of how his company can provide valuable information to other ...

As we mark Pan American Day and the 200th anniversary of the Congress of Panama, Pan-American Strategic Advisors CEO Adam ...

The Philippines is urging BPO employees to transition to remote work as the nation grapples with severe fuel and electricity ...

Latin American countries are actively reducing work hours, citing changing lifestyles and pressure from the younger ...

Singapore-based Flex has committed to invest $1 billion in Mexico, targeting the rapidly expanding data center and AI ...

Employment growth in Uruguay’s global services sector has stalled, according to a new study by consulting firm Advice.

In Colón, a town in Mexico’s Querétaro state, frustration is boiling over. Residents are protesting the construction of new data centers, fearing these massive facilities will drain millions of liters ...

The annual Nexus conference is the single-most influential gathering of industry professionals in the Nearshore market. The conference takes place in October every year – in the Miami, Florida area.

Latin America felt little pain from President Donald Trump’s sharp H-1B visa fee hike. Yet if the U.S. move speeds up outsourcing, the region could turn out to be its biggest winner. “It could be a ...

American CX provider Startek has acquired CCI Global, a Dubai-headquartered firm with a strong operational footprint across ...

The Nearshore Value Index (NVI) identifies and ranks the locations which offer the best value for nearshore operations in BPO and software services. This year, given that technology has reached a ...